Commercial Maintenance
COMMERCIAL MAINTENANCE:
What is your Commercial Maintenance Needs? Are you branding your stores across the country and want one company to affect the change in a consistent, rapid and professional manner? Do you have plumbing needs that arise from time-to-time? Whatever the case Cadence means Commercial Maintenance. When you partner with Cadence you are bringing a company with a can-do attitude into the equation. While other companies may tell you why you "Can't Do" something, Cadence will tell you why you and how you "Can Do" it. We will then follow up and make it reality. Your problems are the lifeblood of our business. When your facility experiences a challenge, that's when we come running. We have a slogan that we do business by and it says "The only time we say no to a customer is when it's followed by the word problem, NO PROBLEM".
THE CADENCE COMMITMENT:
Our commitment, to you, our client, is to always look at every project through your eyes. The standard we set on invoicing is "Would I Pay That for That?" We routinely markdown invoices that are outside of our pricing criteria. Cadence is a fiduciary for your company. We do not take shortcuts, we do it right, the way we would want it done if we were the client. We don't nickel and dime our customers either. Again, looking at it from the clients prospective, when we're the customer we don't like to be blind sided by extras. Make a commitment and stick to it. Together, two reasonable sides can overcome anything and we will.
When you partner with Cadence for your Commercial Maintenance needs we are always raising the bar to achieve excellence. With the completion of each service we perform we contact our Quality Control Personnel will reach out to confirm that the project was completed professionally and to your satisfaction. In the event your facility has any issue we can be proactive in dealing with it a making it right. Our job is never done until you tell us it is. That's the Cadence Brand Promise.
WE KNOW YOU BETTER THEN ANYONE ELSE:
The Cadence Brand Promise is to know you better then anyone else. When you place an order we respond. We offer 4 levels of urgency to assure that your situation is always addressed within the proper time constraints. We respond with what we need. Since we know you and your response protocols, we contact your people on the ground and coordinate our arrival. We go straight to the individual that reported the issue in a "cut to the chase" fashion. We hit the door with purpose. We know that our demeanor, our work ethic and our appearance all set the tone about how we go about our business. When we respond, we are on a mission. We are all business. Our goal is to always be stocked with your standard building materials, since we know you and your brand standards. We move to work on point and expeditiously. Upon completion we close the circle by coming back to you and reporting the result. When you work with Cadence, no one will ever have to ask a question about what's happening. You Will Already Know! Cadence routinely works in occupied areas. We know how to conduct ourselves in a manner that is mindful of your personnel and your customers. We are stealth and non-invasive. Our best projects are the one's when our customers come in the next day and say "Wow, when did this get done?"
WHO YOU GONNA CALL?
We hope your answer is Cadence. Why should it be? There are only so many hours in the day. You are busy in your hectic world as you navigate through the turbulence of your managers and facility representatives contacting you constantly with every little item that threatens the operation of their facility. When you break it down, there isn't enough time in the day to be on top of responding to each event in the time-sensitive manner that you want to. When you employ Cadence to partner with you in the extinguishment of your facility maintenance disruptions you simplify your life. Not only that, but the successful responses; both in urgency and resolution, will have your people at the facility level singing your praises. They'll be wondering how you did it. At Cadence we treat YOUR internal CUSTOMERS like they're OUR CUSTOMERS.....because THEY ARE.
NO JOB TOO BIG, NO JOB TOO SMALL:
The next time you have a project too small to call a contractor and someone in your facility is offering to get on a ladder and perform the remedy STOP! Call Cadence. We don't worry about the size of the project. We worry about the fact that you called us in the first place. We know that when you make the determination to call us that we are your "go to" and that's what we want to be. We never penalize you for calling us for a small project. We also never penalize you for calling us for a huge project either. We want to be called and that's what counts. So the next time you hesitate about calling a company to help you out think of us and give us a call. You'll be glad you did and so will we be. Thanks for the opportunity.
OUTSIDE OF THE BOX THINKING IS FUN:
When one of our clients had Woodpeckers "peck" into their EIFS facade on the front of their building it didn't look great. But when a huge colony of bees moved in and built hives right inside their building it created a problem. Since this was right where their customers entered the building and thousands of hovering bees deterred customers from entering the building something had to be done. A call was made to Cadence by the client explaining the problem. Since bees are now a protected species Cadence had to respond with a strategy. We suited up one of our brave technicians, armed him with a sawsall and employed the services of a local bee keeper. We cut into the front of the building, exposing huge bee hives and in the process creating a mad bee frenzy. The bee keeper moved in, located the Queen Bee and was able to relocate the entire colony of bees without incident. Cadence cleaned out the internal structure of the building, closed, repaired and painted the exterior and everyone lived happily ever after. The next time you have an easy opportunity or a not, we'd love to receive a call from you. At Cadence we want your Beesness. Ar ar ar. That's bad.
