Property Maintenance
PROPERTY MAINTENANCE:
Cadence provides comprehensive property and facility maintenance and repair services with a focus on cost control and expense reduction. Welcome to Cadence MTC. Cadence MTC stands for "Maintenance Through Care". What that means is that Cadence is in step with you and all of your Property Maintenance Needs. We are the "outsource" solution that allows you to smoothly and seamlessly hand off all of your Property Maintenance needs to a company that is second to none.
CADENCE DOES IT ALL:
Cadence provides comprehensive Property and Facility Maintenance services for all of your needs. Check out the following:
- Free Estimates
- Emergency Response
- All workmanship is guaranteed
- Superior Service
- Professional Uniforms
- Employee Identification
- Employee Training Programs
- Fleet Vehicles
- Drug free company
Maintenance as an Asset: Too often, Property Maintenance is viewed as something no one wants to do until it becomes an emergency. At Cadence, we view it as an opportunity, a proactive vision that allows us to exceed our client's expectations by providing the following benefits:
Servicing Our Customer: Providing quality, responsive, cost-effective maintenance of a property not only makes sense from an asset preservation standpoint, but we view it as a part of the foundation of our customer service program.
Client Retention: Property Maintenance can be used as a tenant retention tool. Because a key factor when negotiating lease renewals on multi-family, office and retail properties can be the relationship we develop we work extra hard to make sure its a strong one. The fact is the maintenance personnel or individual may be the person representing management and ownership that tenants interact with the most over the term of their tenancy. Consequently, we hire maintenance staff that are skilled in their trade, but also demonstrate good people skills. One of our favorite phrases is "When was the last time your maintenance man treated you like a customer?"
Communication: Cadence uses its Property Maintenance to its benefit. Our routine interaction with our people on the ground is an asset in that it allows management to learn more about its residents and can react in advance to issues brought to its attention by maintenance personnel. When communication flows between our on the ground Property Maintenance professionals and our office personnel it establishes and fosters real time issue observence so that items or lease violations that might be spotted by the maintenance staff while making a repair inside a residential unit are brought quickly to management's attention.
CADENCE CONTROLS COSTS:
Maintenance is necessary to keep a property in a working, livable condition. It includes preventive work, R&M/repair and maintenance and emergency responses. Maintenance costs constitute a large share of the operating budget and can be reduced through comprehensive planning, putting items that are found through the course of normal maintenance on the capital budgetary radar and more. Sound guidelines for property maintenance, systems which spell out tasks, responsibilities and quality standards, policies to recruit, train and retain maintenance personnel, and the involvement of personnel and tenants in the planning and evaluation all combine to create a strong strategy.
At Cadence we work hard to reduce operating expenses through common sense approaches. Since buildings are more desirable to live in and, consequently, vacancies drop and rental revenues increase when the elements of a strong Property Maintenance program come together we are always working to raise the bar. Reducing internal moves also reduces costs associated with cleaning and painting units. Effective purchasing of supplies is also an acretive strategy that allows the savings to fall to the bottom line. That's why Cadence has a sister company called The Global Industries, LLC. Through "Global" we are able to offer top notch products to our clients at the most competitive prices anywhere.
TRUE 24/7/365 COVERAGE
Anyone can say they're there for you but are they? Next time you call see if a real person answers the phone or if you have to leave a message and wait forever for a call back. At Cadence we always put ourselves in the shoes of the client. When we call for a product or service we want closure right then. When you call Cadence you want closure. If you can't get it then your instinct will be to hang up the phone and call one of our competitors. We can't afford or allow that. All of the best maintenance services in the world mean nothing if they aren't there to do the work. Maintenance issues never sleep or happen at opportune times. That's why Cadence has live answering 24/7 as our only way to take a Property Maintenance Call. Cadence is available on short notice to mobilize to a property to assist on-site staff in the event of an emergency too large for them to handle alone. Time after time, Cadence's 24/7 service has been called into action to assure that no problem is ever neglected. Always doing the right thing assures that Cadence will win over tenants and preserve the asset, while creating lower loss histories and insurance benefits that others simply cannot provide.
